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Store Policy

privacy policy 

This Privacy Policy describes how www.flowerplus.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at floral@flowerplus.co or by mail using the details provided below:

FLOWERPLUS.CO , Block 193 Rivervale Drive ( Rivervale Heaven ) Singapore 540193

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 

    • Disclosure for a business purpose: shared with our processor Shopify 

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 

  • Order information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor Shopify 

    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. 

  • Customer support information

    • Purpose of collection:

    • Source of collection:

    • Disclosure for a business purpose:

    • Personal Information collected: 

    • Purpose of collection: to provide customer support.

    • Source of collection: collected from you

    • Disclosure for a business purpose: 

    • Personal Information collected: Minors

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  • The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Payment Methods

Payment Methods

All prices are calculated and charged in SGD.

Online Order
We accept MasterCard, VISA, American Express. Instalment Plans is available at Atome & Grab 

Offline Order
We accept payment by Paynow to UEN. Please WhatsApp or call us at +65 8887 3028

Corporate & Events Order
For all corporate and event contracts, payment must be made within 30 days of receipt of the invoice.

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