PRIVACY POLICY

This Privacy Policy describes how www.flowerplus.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

CONTACT US

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at floral@flowerplus.co or by mail using the details provided below:

FLOWERPLUS.CO , 193 RIVERVALE DRIVE , Singapore 540193, Singapore

COLLECTING PERSONAL INFORMATION 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 

    • Disclosure for a business purpose: shared with our processor Shopify 

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 

  • Order information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor Shopify 

    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. 

  • Customer support information

    • Purpose of collection:

    • Source of collection:

    • Disclosure for a business purpose:

    • Personal Information collected: 

    • Purpose of collection: to provide customer support.

    • Source of collection: collected from you

    • Disclosure for a business purpose: 

    • Personal Information collected: Minors

  •  

  • The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

COLLECTING PERSONAL INFORMATION 

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

PAYMENT METHODS

Currency

All items listed for sale are in Singapore Dollars.

Payment Options

We accept the following: 

​​

  • PayNow: Please transfer the full amount of the order value to UEN:53448951J or scan the QR code: 

Please WA the completed payment to +65 8887-3028

 so that we can confirm receipt. 

  • Bank Transfer: Please transfer the full amount of order value to our business bank account as follows

 

 

Payee: FlowerPlus.co

A/C Type: ( Multi - Currency Business Acoount. OCBC )

A/C No: 601 - 790-884-001

Swift Code:  OCBCSGSG

Bank Code: 601

Branch Code: 7339

 

Please WA the completed payment to +65 8887-3028

 so that we can confirm receipt.


International Bank Transfer


Please ensure your bank is instructed to handle our bank fees. Orders will not be processed until full payment, including any bank fees, is received. We recommend that international customers make payment via Credit Card/Paypal to avoid any discrepancies with bank fees.​

  • Credit Card: When you checkout online, you have the option of paying via credit cards. Please follow the steps and key in your credit card details to complete payment. 

  • Paypal: If you prefer to pay via Paypal, please let us know via floral@flowerplus.co. We will be able to send you a Paypal request via a separate email.

  • Cheque (Only accepted for events/weddings/corporate orders): Please make payable to “ FLOWERPLUS.CO ”.:

 

 

FlowerPlus.Co

Thank you!