When you place your order, there are several condolences messages that you can choose from. Here is a few commonly used condolences messages:
My deepest sympathies go out to you and your family.
My heartfelt condolences go out to you and your family. n loving memory of <bereaved>.
Our condolences to you and your family on the passing of your <bereaved>
Our hearts go out to you in your time of sorrow.